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Booking and rescheduling appointments

This lesson helps you learn essential English phrases and vocabulary for booking, rescheduling, and cancelling appointments. It covers listening practice, key vocabulary, past simple passive grammar, and useful conversational phrases.

A2 Practical English Grammar Work Lifestyle General Audio
Booking and rescheduling appointments

Summary

This practical ESL lesson helps A2-level English students learn essential language for booking and rescheduling appointments. Students will practice making arrangements for common situations like visiting a doctor, dentist, or hairdresser. The lesson includes a variety of interactive exercises covering listening, vocabulary, grammar, reading, and speaking skills.

By the end of this lesson, students will be more confident using English to manage their schedules over the phone or in person. They will learn key phrases and vocabulary needed to book, change, or cancel an appointment, and they will practice using the Past Simple Passive to describe these actions.

Activities

  • A warm-up discussion about personal experiences with booking appointments to activate prior knowledge.
  • A listening comprehension exercise where students fill in the gaps in a short story about making a doctor's appointment.
  • A drag-and-drop vocabulary task to match key terms like 'reschedule,' 'slot,' and 'clinic' with their definitions.
  • A grammar practice section focusing on the Past Simple Passive, helping students understand and form sentences like "The appointment was booked."
  • A reading activity based on a short blog post, reinforcing the lesson's vocabulary in a new context.
  • Role-play speaking prompts that encourage students to use useful phrases for booking, changing, and cancelling appointments in realistic scenarios.
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Booking a doctor's appointment
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Vocabulary focus

This lesson introduces essential vocabulary for managing appointments. Key terms include 'appointment,' 'clinic,' 'receptionist,' 'reschedule,' 'cancel,' and 'slot.' Students learn these words through listening, matching, and reading exercises to build practical communication skills for real-life situations.

Grammar focus

The grammar section focuses on the Past Simple Passive (was/were + past participle). Students learn to use this structure to talk about actions where the person who performed the action is unknown or less important, such as in the sentence, "The meeting was cancelled." This helps students describe changes to their schedule in a natural and common way.


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