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User experience testing and feedback sessions

This B2 ESL lesson plan focuses on User Experience (UX) feedback, ideal for business/tech classes. Students learn language for discussing product design and giving professional feedback through activities like a reading about a failed app, a UX team listening exercise, vocabulary

B2 Business Technology Work Audio
User experience testing and feedback sessions
Photo by UX Indonesia / Unsplash

Summary

This downloadable PDF lesson plan for English teachers covers the language of User Experience (UX). This ESL class material for B2 students is perfect for classes focused on business, technology, and giving professional feedback in a work environment.

This practical lesson plan helps B2 students develop the language skills needed to discuss product design and user feedback. Activities include a reading about a failed app, a listening exercise from a UX team meeting, and a vocabulary matching task. The lesson culminates in a role-play where students simulate a real user testing session, applying new phrases and grammar to a realistic scenario. This material is ideal for business English or technology-focused classes.

Activities

  • A discussion and vocabulary matching exercise that introduces the core concepts of good and bad design. Students learn and practice key UX terms like 'intuitive', 'prototype', and 'iterate' to build a solid foundation for the lesson's topic.
  • A listening and reading comprehension section based on realistic scenarios. Students will listen to a UX team meeting to complete a gap-fill exercise and then read about a failed app to analyze what went wrong and answer questions.
  • A communicative role-play activity where students simulate a user testing session. Acting as a 'User' and a 'UX Researcher,' they use specialized phrases and the lesson's grammar point to give and receive constructive feedback on a new app.
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User experience testing and feedback sessions B2
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Transcript

0:00 Our recent user experience testing provided invaluable insights.0:05 We observed several participants struggling with the new navigation, which confirmed our suspicions.0:10 The feedback sessions highlighted a consistent desire for clearer labels and a more intuitive flow.0:15 It seems we need to iterate on the prototype significantly.0:19 If we had ignored these early warnings, we might have launched a product nobody wanted to use.0:24 Gathering direct user input is essential for a successful design.0:27 Their candid responses are always more revealing than internal assumptions.0:31 We'll implement these changes and retest soon.

Vocabulary focus

This lesson focuses on essential vocabulary for user experience (UX) and product design. Key terms include nouns like prototype, navigation, and feedback, and adjectives such as intuitive, candid, and invaluable. Students will learn the language needed to describe design elements and express opinions on usability in a professional context.

Grammar focus

The grammar point for this lesson is the third conditional. Students will learn how to use this structure (If + past perfect, would have + past participle) to talk about hypothetical past situations, analyze past mistakes, and discuss alternative outcomes. This is practiced through a targeted exercise related to the lesson's reading text.


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