Office tech issues: making polite suggestions

Office tech issues β€” a B1 English lesson. Practise using modal verbs for suggestions and expand vocabulary around troubleshooting common problems.

Office tech issues: making polite suggestions
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Summary

This ESL lesson for B1 English students explores Office technology problems. Using a real audio as the basis for discussion, students develop listening comprehension, vocabulary, and grammar skills across a 90-minute class.

The grammar focus is Modal verbs for suggestions (could, might, should). Key vocabulary includes acts up (phrasal verb), respond (verb), reboot (verb) and more, all drawn directly from the source material. The practical English section gives students useful phrases for real-life situations: You are experiencing a technical problem at work and need to explain it to a colleague or IT support..

Activities

Vocabulary focus

The vocabulary section introduces B1-level words and phrases related to Office technology problems. Key terms include acts up (phrasal verb), respond (verb), reboot (verb), dropping out (phrasal verb), glitches (noun). Students practise using these terms in context through exercises drawn from the source material.

Grammar focus

This lesson focuses on Modal verbs for suggestions (could, might, should). When giving advice or making suggestions in English, we often use modal verbs. 'Could' and 'might' are used for gentle, polite suggestions about possibilities.

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Troubleshooting common office problems
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