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Team building and conflict resolution

This B1 ESL lesson plan helps students discuss workplace conflict, building communication for stronger teams. It includes vocabulary, grammar (second conditional), and speaking exercises (role-playing). Students learn to navigate professional disagreements, practice polite disagr

B1 Business Work
Team building and conflict resolution

This downloadable PDF lesson plan for English teachers helps B1 students discuss workplace conflict. This ESL class material includes vocabulary, grammar, and speaking exercises to build communication skills for stronger, more collaborative teams.

This complete lesson helps students navigate professional disagreements. The class starts with a warm-up discussion about teamwork. Activities include a vocabulary matching exercise, a listening gap-fill about a manager's perspective, a reading task about a company's success, and grammar practice with the second conditional.

The lesson culminates in a practical speaking activity where students role-play common workplace scenarios to practice polite disagreement and finding a compromise.

Activities

  • Students begin by discussing what makes a team successful and then match key terms like 'collaborate,' 'compromise,' and 'escalate' to their definitions, building a foundation for the lesson's theme.
  • The lesson includes a listening gap-fill exercise where students hear a manager discuss conflict resolution. This is followed by a focused grammar section on the second conditional for discussing hypothetical workplace situations.
  • Students read a short case study about a company's approach to teamwork and then apply their learning in a final speaking task, role-playing scenarios to practice useful phrases for polite disagreement and negotiation.
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Team building and conflict resolution B1
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Vocabulary focus

This lesson introduces essential business English vocabulary for discussing teamwork and conflict. Key terms include: collaborate, conflict, compromise, resolution, common ground, escalate, feedback, and objective. Students practice these words through matching, gap-fill, and speaking activities.

Grammar focus

The grammar section focuses on the second conditional ('If + past simple, ... would + base verb'). This structure is presented as a practical tool for discussing hypothetical problems and proposing solutions in a professional context, such as "If I were the team leader, I would..."

PDF downloads

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