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Giving effective feedback

Equip students with a four-part formula for 'brain-friendly' feedback in the workplace. This B2 ESL lesson uses video, vocabulary, and role-play to practice giving positive and constructive feedback, enhancing professional communication skills.

B2 Business Work Psychology
Giving effective feedback
Photo by Daria Nepriakhina πŸ‡ΊπŸ‡¦ / Unsplash

Summary

This downloadable PDF lesson plan for English teachers provides class material for a B2 ESL lesson on giving effective feedback in the workplace. This is a great resource for any business English class focused on improving professional communication skills.

This practical lesson plan equips students with a four-part formula for giving 'brain-friendly' feedback. Through a video, vocabulary matching, and discussion, students learn how to structure their communication effectively. The class material culminates in role-play scenarios where students practice giving both positive and constructive feedback in realistic work situations. It’s an ideal resource for any business English class focused on improving interpersonal skills and professional communication.

Activities

  • Students begin by discussing personal experiences with good and bad feedback, activating their prior knowledge on the topic and identifying common communication challenges in a professional setting.
  • Based on a short video, learners analyze a four-part formula for effective feedback (micro-yes, data point, impact, question) and answer comprehension questions to grasp the core concepts.
  • The lesson includes a grammar practice section where students rewrite vague feedback using 'blur words' into specific, objective 'data points,' transforming subjective criticism into actionable advice.
  • The class culminates in a practical role-play activity. Students use useful phrases and the four-part formula to give feedback in various work-related scenarios, building confidence and fluency.

Vocabulary focus

This lesson focuses on key vocabulary for discussing feedback and performance. Students will learn and practice terms such as 'dismal,' 'defensive,' 'buy-in,' 'objective,' 'compliance,' and the concept of 'blur words,' which are crucial for understanding and applying the feedback formula presented in the video.

Grammar focus

The grammar section concentrates on transforming subjective, vague statements into objective, factual ones. Students practice moving away from judgmental adjectives ('blur words') like 'unprofessional' and instead learn to structure sentences that describe specific, observable actions ('data points'), a key skill for clear and constructive communication.

PDF downloads

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