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Project management: setting boundaries and managing expectations

Project management β€” a B2 English lesson. Practise first and second conditionals and expand vocabulary around managing client expectations and scope creep.

Project management: setting boundaries and managing expectations
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Summary

This ESL lesson for B2 English students explores Business English project management. Using a real audio as the basis for discussion, students develop listening comprehension, vocabulary, and grammar skills across a 90-minute class.

The grammar focus is First and Second Conditionals. Key vocabulary includes scope creep (noun phrase), deliverables (noun (plural)), Statement of Work (SOW) (noun phrase) and more, all drawn directly from the source material. The practical English section gives students useful phrases for real-life situations: You are a project manager and a client is asking for extra work that is not in the original agreement. You need to say 'no' politely while maintaining a good relationship..

Activities

Vocabulary focus

The vocabulary section introduces B2-level words and phrases related to Business English project management. Key terms include scope creep (noun phrase), deliverables (noun (plural)), Statement of Work (SOW) (noun phrase), upfront communication (noun phrase), budget overruns (noun phrase). Students practise using these terms in context through exercises drawn from the source material.

Grammar focus

This lesson focuses on First and Second Conditionals. Conditionals help us discuss causes and effects. The First Conditional is for real, possible future situations.

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Managing client expectations and scope creep
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