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Quality assurance and testing procedures

This B2 lesson focuses on Quality Assurance, covering key vocabulary and grammar for discussing product testing and reliability in a business context. Activities include warm-up, vocab matching, listening, reading, and a post-mortem role-play, with a focus on mixed conditionals.

B2 Business Technology Work
Quality assurance and testing procedures

Summary

This downloadable PDF lesson plan for English teachers provides comprehensive class material for a B2-level ESL lesson on Quality Assurance. Students will learn key vocabulary and grammar to discuss product testing and reliability in a business English context.

This business English lesson plan guides students through the world of Quality Assurance. Activities begin with a warm-up discussion and a vocabulary matching task. Students then complete a listening comprehension exercise about a QA process, which introduces the grammar point. A reading exercise based on a fictional news article reinforces vocabulary. The lesson culminates in a group role-play simulating a post-mortem meeting, allowing for practical application of all the language learned.

Activities

  • Students begin by discussing product reliability and then learn essential Quality Assurance vocabulary like "defect," "robust," and "release cycle" through a matching exercise to build a foundational understanding of the topic.
  • A listening comprehension task features a QA team lead discussing their process, providing context for the grammar focus. Students will practice forming and using mixed conditionals to talk about hypothetical past events and their present results.
  • A reading activity about a buggy product launch introduces more practical vocabulary. The lesson concludes with a structured role-play where students act as a project team discussing what went wrong, using the lesson's language.
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Quality assurance and testing procedures B2
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Vocabulary focus

This lesson introduces essential vocabulary for Quality Assurance and software development. Key terms include "defect," "robust," "release cycle," and "UAT." Students will also learn related business vocabulary such as "backlash," "to roll back" an update, and "to overlook" a problem, preparing them to discuss technical issues professionally.

Grammar focus

The grammar focus is on mixed conditionals (Past Perfect + would). This structure is crucial for discussing past mistakes and their current consequences, a common scenario in QA post-mortems. For example: "If we had run more tests, the software would be more stable now." Students practice this through a gap-fill exercise.

PDF downloads

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