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Quality assurance: discussing problems and hypothetical solutions

Quality assurance β€” a B2 English lesson. Practise mixed conditionals and expand vocabulary around product testing and reliability in a business context.

Quality assurance: discussing problems and hypothetical solutions

Summary

This ESL lesson for B2 English students explores Business English, QA. Using a real audio as the basis for discussion, students develop listening comprehension, vocabulary, and grammar skills across a 90-minute class.

The grammar focus is Mixed Conditionals (Past > Present). Key vocabulary includes robust (adjective), defect (noun), release cycle (noun) and more, all drawn directly from the source material. The practical English section gives students useful phrases for real-life situations: You are in a 'post-mortem' meeting, discussing a project that had problems. You need to analyse what went wrong and suggest improvements..

Activities

Vocabulary focus

The vocabulary section introduces B2-level words and phrases related to Business English, QA. Key terms include robust (adjective), defect (noun), release cycle (noun), iterative (adjective), user acceptance testing (UAT) (noun). Students practise using these terms in context through exercises drawn from the source material.

Grammar focus

This lesson focuses on Mixed Conditionals (Past > Present). Mixed conditionals combine different time frames in one sentence. The type we are focusing on describes a hypothetical or unreal situation in the past and its result in the present.

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Quality assurance and testing procedures
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