Premium

Quality assurance and testing procedures

This B2 lesson focuses on Quality Assurance, covering key vocabulary and grammar for discussing product testing and reliability in a business context. Activities include warm-up, vocab matching, listening, reading, and a post-mortem role-play, with a focus on mixed conditionals.

B2 Business Technology Work Audio
Quality assurance and testing procedures

Summary

This downloadable PDF lesson plan for B2 ESL students provides comprehensive class material for a lesson on Quality Assurance. Students will learn key vocabulary and grammar to discuss product testing and reliability in a business English context.

This business English lesson plan guides students through the world of Quality Assurance. Activities begin with a warm-up discussion and a vocabulary matching task. Students then complete a listening comprehension exercise about a QA process, which introduces the grammar point. A reading exercise based on a fictional news article reinforces vocabulary. The lesson culminates in a group role-play simulating a post-mortem meeting, allowing for practical application of all the language learned.

Activities

  • Students begin by discussing product reliability and then learn essential Quality Assurance vocabulary like "defect," "robust," and "release cycle" through a matching exercise to build a foundational understanding of the topic.
  • A listening comprehension task features a QA team lead discussing their process, providing context for the grammar focus. Students will practice forming and using mixed conditionals to talk about hypothetical past events and their present results.
  • A reading activity about a buggy product launch introduces more practical vocabulary. The lesson concludes with a structured role-play where students act as a project team discussing what went wrong, using the lesson's language.
audio-thumbnail
Quality assurance and testing procedures B2
0:00
/3060

Transcript

0:00 Implementing robust quality assurance procedures has significantly improved our product reliability.0:07 We always prioritize thorough testing, which helps us catch potential defects early.0:15 If we hadn't invested in automated tests, our release cycles would be much slower.0:23 We conduct both functional and non-functional testing to ensure comprehensive coverage.0:30 Our team also performs user acceptance testing before every major update.0:38 This iterative approach ensures that our software consistently meets user expectations.0:45 Ultimately, effective QA minimizes risks and enhances customer satisfaction.

Vocabulary focus

This lesson introduces essential vocabulary for Quality Assurance and software development. Key terms include "defect," "robust," "release cycle," and "UAT." Students will also learn related business vocabulary such as "backlash," "to roll back" an update, and "to overlook" a problem, preparing them to discuss technical issues professionally.

Grammar focus

The grammar focus is on mixed conditionals, specifically the structure "If + Past Perfect, would + verb." This grammatical form is crucial for discussing past mistakes and their current consequences, a common scenario in QA post-mortems. For example: "If we had run more tests, the software would be more stable now." Students practice this through a gap-fill exercise.


Related

Health science: Is exercise the best way to lose weight?
B2 Lifestyle Practical English General Grammar Psychology Video

Health science: Is exercise the best way to lose weight?

This lesson explores the scientific understanding that exercise alone is often ineffective for weight loss, emphasizing the primary role of diet and basal metabolism. It debunks common misconceptions about energy expenditure and introduces the concept of compensatory behaviors.

Premium
Culinary history: The global journey of dumplings
B2 Practical English Grammar Lifestyle Travel General Video

Culinary history: The global journey of dumplings

Explore the fascinating global history of dumplings, tracing their journey from ancient origins to diverse culinary adaptations worldwide. This lesson covers listening, vocabulary, and grammar focusing on the Past Simple Passive.

Premium
Sustainability: The high cost of fast fashion
B2 Practical English Business Lifestyle General Work Grammar Video

Sustainability: The high cost of fast fashion

This lesson explores the environmental and social impact of fast fashion. It delves into the concept of sustainability within the fashion industry and encourages discussion on consumer choices and corporate responsibilities.

Premium