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The scoop on Ben & Jerry's success

This lesson explores Ben & Jerry's unique business model, which blends quirky ice cream flavors with strong social and political activism. It examines how the brand maintains its values despite being part of a large conglomerate.

B2 Business Practical English General Lifestyle Video
The scoop on Ben & Jerry's success

Summary

This ESL lesson for B2 English students explores the unique success story of Ben & Jerry's, a company known for blending delicious ice cream with impactful activism. Students will delve into how the brand maintains its social mission despite corporate ownership and discuss the role of businesses in addressing social and political issues. The lesson includes a video, practical vocabulary, grammar exercises focusing on the past simple passive, and engaging discussion questions designed to foster critical thinking and improve communication skills.

Activities

  • A warm-up discussion where students share their favorite ice cream flavors and debate the role of corporate social responsibility.
  • Video comprehension tasks based on a short documentary about Ben & Jerry's history, its activism, and its "linked prosperity" business model.
  • A vocabulary matching exercise to master key terms from the video, such as "quirky," "activism," "take a stance," and "backlash."
  • Grammar practice focusing on the past simple passive, helping students describe events and processes related to the company's journey and decisions.
  • Practice with idioms like "held their ground" and "stay in their lane" to express nuances in corporate and social discourse.
  • Further vocabulary and grammar application exercises to reinforce learning.
  • Speaking practice through discussions on corporate responsibility, allowing students to apply new language in meaningful conversations about ethics and business.
00:00 (pensive music) (spoon sliding)
00:02 - [Narrator] Phish Food, Chunky Monkey,
00:04 these quirky flavors are unmistakably Ben & Jerry's.
00:07 But what really sets the brand apart
00:09 is its activism despite being owned
00:11 by one of the largest food companies in the world.
00:14 - It's been really fascinating to see
00:16 that Ben & Jerry's has really held their ground.
00:19 - [Narrator] Companies that take a stance
00:20 on social and political issues
00:22 are becoming more important to consumers.
00:24 According to research by the polling firm Ipsos,
00:27 60% of consumers said they would be more likely
00:29 to consider a brand that's aligned
00:31 with their own views.
00:32 So how does the company blend activism
00:34 into its business model?
00:36 This is The Economics of Ben & Jerry's.
00:40 - Ben & Jerry's really takes a fairly liberal stance
00:44 on a lot of political issues.
00:45 And Ben & Jerry's has not shied away
00:48 from making those positions very public.
00:50 - [Narrator] The company's social mission
00:51 is rooted in the values of its two founders,
00:54 and their life experience having grown up in the 1960s.
00:57 - What's going on is genocide.
00:59 - [Narrator] Ben Cohen and Jerry Greenfield founded
01:02 the company in Burlington, Vermont in 1978.
01:05 Two years later, they were selling pints to grocery stores.
01:08 And in the late '80s, they began using their ice cream
01:10 to support social causes.
01:12 - They've spoken out about how they were advised
01:15 by counterparts in the industry
01:17 that speaking out and taking these activist positions
01:19 would hurt their bottom line.
01:21 This was just not something
01:22 that businesses were doing.
01:25 - [Narrator] But Ben & Jerry's pushed ahead
01:26 and by 1999, it reported $237 million in sales.
01:31 Today, the company says the overwhelming majority
01:34 of its sales comes from selling packaged ice cream
01:37 in supermarkets and convenience stores.
01:39 - What the company has shown over the years
01:41 is that if your product is delicious,
01:44 is attractive in other ways to consumers,
01:48 you can do these things
01:50 and still be a successful business.
01:52 - Hi. - Thanks so much.
01:54 - [Narrator] Ben & Jerry's centered its business
01:55 on an idea it calls linked prosperity,
01:58 which means that has the company profits,
02:00 its communities should too.
02:02 So when Ben & Jerry's needed investors
02:04 to build its first manufacturing facility in 1984,
02:07 it offered stock exclusively to Vermont residents first
02:10 as a way to give back to the community
02:12 where it got its start.
02:14 A year later, the Ben & Jerry's Foundation was born.
02:17 It received 7.5% of the company's annual pre-tax profits
02:21 to fund community-oriented projects.
02:24 In 2000, multinational food conglomerate Unilever
02:27 bought Ben & Jerry's for $326 million
02:30 but the ice cream maker negotiated a deal
02:33 where it could maintain
02:34 its own independent board of directors.
02:36 - While Unilever has made statements
02:39 over the years saying
02:40 that these are not the issues of the whole company,
02:43 they have not been able to stop Ben & Jerry's
02:46 from making statements on social media
02:48 that get a lot of attention
02:49 because of how controversial they are.
02:51 - [Narrator] After the killing of George Floyd in 2020,
02:54 many companies started posting on Instagram
02:56 to show their support for the Black Lives Matter movement.
02:58 While Ben & Jerry's released this statement,
03:01 saying "We must dismantle white supremacy."
03:04 - They were so much more direct than other companies
03:06 and that's where Ben & Jerry's
03:08 has continued to be different.
03:09 Because they've been doing this for decades,
03:12 they have that credibility.
03:13 - We need to have people sitting in at their Congress,
03:16 people's offices, at their senators' offices
03:20 and telling 'em we ain't leaving
03:23 'til you pass a Green New Deal.
03:25 (people cheering)
03:26 - [Narrator] But these bold statements
03:27 haven't been without backlash.
03:29 For example, in 2021, Ben & Jerry's announced
03:32 that it would stop selling its products
03:34 in Jewish settlements in the Israeli-occupied West Bank
03:37 and contested east Jerusalem.
03:39 This decision was criticized by Jewish communities
03:41 around the world.
03:43 - And I will give up on my Ben & Jerry
03:45 and everything that Unilever produces.
03:47 - [Narrator] And by Israeli politicians.
03:50 Two months later, several state funds sold
03:52 or threatened to sell their investments in Unilever
03:55 accusing the company of breaking state laws
03:57 that prohibit the boycott of Israel.
04:00 Unilever didn't respond to requests for comment.
04:02 At the time, the company declined to discuss the divestments
04:06 but reiterated its commitment to Israel.
04:09 In February, Ben & Jerry's posted
04:11 this tweet criticizing President Biden's decision
04:13 to send US troops to Ukraine.
04:15 - Unilever CEO said Ben & Jerry's needs
04:18 to stay in their lane basically
04:20 and said that they should not speak out about things
04:22 that they're not experts in.
04:24 - [Narrator] A spokesman from Ben & Jerry's said,
04:25 "We don't believe one must be a foreign policy expert
04:28 to promote the ideals of peace
04:30 and to oppose armed conflict
04:31 as a solution to solve problems."
04:34 (spoon banging)
04:35 In addition to its public statements,
04:37 the company's social justice initiatives
04:39 are also baked into every aspect of it business model,
04:42 how the ice cream is made,
04:43 how it's packaged and how it's served to consumers.
04:47 - There you are. No problem.
04:48 - Thank you, thank you very much.
04:50 - [Narrator] For example, the brownies that are used
04:51 in flavors like Half Baked come
04:53 from a bakery in New York
04:54 that hires people who face barriers to employment.
04:57 Ben & Jerry's also uses milk and cream
05:00 from family-owned dairy farms,
05:01 and all of its flavors are fair trade certified
05:04 which guarantees that farmers who grow vanilla,
05:06 cocoa and coffee beans get a fair price
05:09 for their harvest.
05:10 - There's a flavor that's gonna be supporting
05:14 the Poor People's Campaign.
05:16 - [Narrator] For special edition flavors,
05:17 Ben & Jerry's often works with nonprofit organizations.
05:20 - And a portion of the proceeds
05:21 will be donated to be supporting the campaign.
05:26 - So it's a real influence,
05:28 not just with consumers
05:30 but also by using their profits
05:32 to give back to these organizations.
05:35 - Can I please have a Mint Chocolate.
05:39 - [Narrator] Ben & Jerry's also has
05:40 about 215 independently owned scoop shops across the US.
05:46 As corporate activism becomes more important
05:48 to consumers, we might see more companies voice their social
05:51 and political stances online.
05:53 So does this mean it's the end of an era for Ben & Jerry's?
05:57 A spokesman from the company says,
05:58 "Ben & Jerry's acts on values it cares about
06:01 but trying to go at it solo was never the intention."
06:04 (lively music)

Vocabulary focus

The vocabulary section introduces terms essential for discussing business ethics and social engagement. Key terms include "quirky," "activism," "take a stance," "rooted in," "conglomerate," and "backlash." Students will learn to use these words to describe companies' positions on social issues and consumer reactions.

Grammar focus

This lesson concentrates on the past simple passive (was/were + past participle). This grammatical structure is used to describe actions or events where the focus is on what happened rather than who performed the action, which is particularly useful when discussing historical events or corporate decisions where the agent is less important.


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