ESL lesson plan | B2 | Conducting exit interviews professionally

Summary

This ESL lesson for B2 English students explores HR and feedback. Using a real audio as the basis for discussion, students develop listening comprehension, vocabulary, and grammar skills across a 90-minute class.

The grammar focus is Modal verbs for polite suggestions (could, might, should). Key vocabulary includes crucial (adjective), insights (noun), confidential (adjective) and more, all drawn directly from the source material. The practical English section gives students useful phrases for real-life situations: You are in a meeting or interview where you need to give or receive feedback professionally..

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Activities

A warm-up discussion to activate prior knowledge and get students thinking about the topic before listening.
Comprehension exercises based on the audio to check understanding of the main ideas and key details.
A grammar focus on Modal verbs for polite suggestions (could, might, should). When giving feedback or advice, especially in a professional context, it's important to be polite and not sound too direct or demanding. We use modal verbs like 'could', 'might', and 'should' to soften our suggestions.
Vocabulary expansion with advanced expressions related to HR and feedback not found in the source material.
Practical English phrases for You are in a meeting or interview where you need to give or receive feedback professionally., with exercises to practise using them naturally.
A speaking task where students role-play a real-world scenario, applying vocabulary and phrases from the lesson.

00:01 Conducting exit interviews effectively is crucial for any organization.

00:05 They provide valuable insights into why employees are leaving, which can help improve workplace culture.

00:11 It's essential to ensure a comfortable and confidential environment for the departing employee.

00:17 If managed professionally, these interviews can offer constructive feedback on management practices and company policies.

00:25 We often discover areas for improvement that we might otherwise overlook.

00:30 Ultimately, a well-conducted exit interview can significantly contribute to retaining future talent.

00:36 It's about learning and growing, even during transitions.

Conducting exit interviews

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Vocabulary focus

The vocabulary section introduces B2-level words and phrases related to HR and feedback. Key terms include crucial (adjective), insights (noun), confidential (adjective), constructive (adjective), overlook (verb). Students practise using these terms in context through exercises drawn from the source material.

Grammar focus

This lesson focuses on Modal verbs for polite suggestions (could, might, should). When giving feedback or advice, especially in a professional context, it's important to be polite and not sound too direct or demanding. We use modal verbs like 'could', 'might', and 'should' to soften our suggestions.