Conducting exit interviews professionally

Summary

This downloadable PDF lesson helps B2-level ESL students master the language needed for conducting professional exit interviews. This English class material uses a listening exercise and a role-play to teach students how to give and receive constructive feedback in a business context.

This lesson helps intermediate students develop essential communication skills for HR-related situations. Activities include a warm-up discussion, vocabulary matching, and comprehension questions based on an audio about the value of exit interviews. Students will practice using modal verbs for making polite suggestions and reported speech for relaying information. The material is designed to build confidence in professional communication and provide practical language for workplace scenarios.

Activities

• A warm-up discussion about the purpose and importance of exit interviews in a company.
• A listening comprehension exercise where students fill in gaps from an audio about conducting effective exit interviews.
• A grammar practice focusing on using modal verbs like could, might, and should to provide polite and constructive feedback.
• A reading comprehension task based on a short article about the art of giving feedback that matters.
• An exercise on reported speech to practice relaying what was said during a meeting or interview.
• A guided role-play scenario where students practice conducting an exit interview, one as an HR manager and the other as a departing employee.

Conducting exit interviews

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Vocabulary focus

The vocabulary section introduces key terms used in professional feedback and HR discussions. Essential words include "crucial," "insights," "confidential," "constructive," "overlook," and "contribute." Students learn to use this vocabulary to communicate clearly and professionally in a business environment.

Grammar focus

This lesson concentrates on two key grammar points. First, it covers the use of modal verbs (could, might, should) for softening suggestions and giving constructive advice. Second, it focuses on reported speech, helping students accurately relay conversations and feedback from others, a crucial skill in HR and management.