Summary
This ESL lesson for B2 English students explores Business telephone calls. Using a real audio as the basis for discussion, students develop listening comprehension, vocabulary, and grammar skills across a 90-minute class.
The grammar focus is Modal verbs for polite requests. Key vocabulary includes quarterly report (noun phrase), get hold of (phrasal verb), engaged (adjective) and more, all drawn directly from the source material. The practical English section gives students useful phrases for real-life situations: Managing different stages and potential problems during a business phone call..
Activities
- A warm-up discussion to activate prior knowledge and get students thinking about the topic before listening.
- Comprehension exercises based on the audio to check understanding of the main ideas and key details.
- A grammar focus on Modal verbs for polite requests. In professional English, it's important to sound polite and not too direct. We use modal verbs like 'could' and 'would' to soften requests and make them more formal.
- Vocabulary expansion with advanced expressions related to Business telephone calls not found in the source material.
- Practical English phrases for Managing different stages and potential problems during a business phone call., with exercises to practise using them naturally.
- A speaking task where students role-play a real-world scenario, applying vocabulary and phrases from the lesson.
Vocabulary focus
The vocabulary section introduces B2-level words and phrases related to Business telephone calls. Key terms include quarterly report (noun phrase), get hold of (phrasal verb), engaged (adjective), clarified (verb (past participle)), concerned (adjective). Students practise using these terms in context through exercises drawn from the source material.
Grammar focus
This lesson focuses on Modal verbs for polite requests. In professional English, it's important to sound polite and not too direct. We use modal verbs like 'could' and 'would' to soften requests and make them more formal.
