Summary
Have you ever needed to call a doctor or a hairdresser? This lesson uses a real article to help you learn how to arrange and change appointments. You'll practise the essential English you need for these common situations.
Vocabulary
In this lesson, you will learn useful words and phrases for managing your diary. We cover terms like make an appointment, cancel an appointment, and what to say if a time is fully booked. You'll also practise asking if someone is available and how to confirm an appointment.
Grammar
Our grammar focus is the past simple passive. You will learn how to use 'was/were + past participle' to talk about actions when the person who did them is not important, which is very common when discussing arrangements.
Practical English
This section helps you with practical English for calling to book an appointment. You will learn how to start the conversation with phrases like 'Hello, I'd like to book an appointment, please,' and how to ask about times, for example, 'Do you have anything available on Monday morning?'
Discussion
There is a speaking activity at the end of the lesson. You will have the chance to discuss your own experiences with making and changing appointments.
