Polite requests and indirect questions
Asking directly can sound blunt in English; polite requests and indirect questions soften what you say and make you sound more natural and professional. These lessons practise the structures — ‘Could you…’, ‘Would you mind…’, ‘I was wondering if…’ — through real workplace and social situations.
Polite requests and indirect questions example lessons
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Making complaints (beginner)
Learn how to politely make complaints in English using practical phrases and the modal verbs 'can' and 'could', based on a real-life article.
Disputing a bill: polite requests and problem-solving
Gain the confidence and precise language needed to politely query unexpected charges and effectively resolve billing issues, turning frustration into fluent communication.
Making a doctor's appointment: essential phrases and vocabulary
Learn how to confidently make a doctor's appointment and describe your symptoms in English, using polite phrases and essential vocabulary for real-life situations.
Booking a doctor's visit: making simple requests
Learn to confidently make a doctor's appointment in English, using simple requests with 'can' and essential health vocabulary.
Professional emails: writing with clarity and politeness
Professional emails — a B2 English lesson. Practise polite requests with conditionals and expand vocabulary for business communication.
Job offers: negotiating salary and benefits politely
Learn to confidently and politely negotiate job offers, mastering key phrases and indirect questions to secure the best salary and benefits for your career.
Office supplies: making polite requests
Learn to politely request office supplies and communicate professionally with colleagues using essential vocabulary and practical phrases from a real article.
Customer service: using polite language to handle complaints
Master polite English phrases and modal verbs to confidently handle customer complaints, showing empathy and professionalism in every interaction.
Market research: asking polite and effective questions
Learn to ask polite and effective questions in market research, mastering indirect questions and practical phrases to gather honest, valuable feedback for any business.
Office phone calls: speaking clearly and politely
Learn essential phrases to answer and make polite phone calls at work, like 'Can I take a message?' and 'Hold on, please'.
Requesting time off: making polite requests in the workplace
Learn to confidently request time off at work using polite language and key phrases like 'I was hoping to speak with you about taking some time off' and 'to cover for someone'.
Brainstorming sessions: making polite suggestions
Master the art of polite suggestions in brainstorming meetings, learning key phrases and vocabulary to confidently share your ideas and collaborate effectively with colleagues.