B2

Managing up: using diplomatic language with seniors

Master the art of diplomatic communication with your manager, learning key phrases to discuss challenges and propose solutions effectively.

LessonpillsLessonpills 2 min read
Contents

Summary

Navigating workplace communication can be tricky, especially when you need to address concerns or suggest improvements to your manager. This B2 lesson focuses on the art of 'managing up', equipping you with the diplomatic language and strategies to communicate effectively and professionally with senior colleagues, drawing insights from a real-world article.

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Vocabulary

Students will learn essential phrases for professional interactions, such as how to give someone a heads-up about upcoming changes, run something by someone for approval, or flag a potential issue diplomatically. We also cover expressions like be on the same page and suggesting a viable alternative.

Grammar

The lesson's grammar focus is the passive voice for diplomatic communication. You'll discover how to use it to sound more objective and formal, focusing on actions rather than individuals, which is ideal for delivering sensitive news or avoiding blame in professional settings.

Practical English

You'll practise discussing a project challenge with your manager, learning how to open the conversation politely with phrases like Do you have a moment to sync up about the [Project Name] project? I've run into a potential hurdle. and how to present solutions proactively.

Discussion

The lesson concludes with a speaking activity, giving you the chance to apply the new language in a realistic discussion scenario and share your own experiences.

Reading

The lesson is based on a compelling article, providing authentic context for the language and concepts explored in professional communication.

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Ready to practise? This interactive lesson includes vocabulary, grammar, and comprehension exercises — all based on real English content.
Start the lesson