Professional communication: handling exit interviews

Exit interviews β€” a B2 English lesson. Practise using modal verbs for polite feedback and expand vocabulary around professional communication and HR topics.

Professional communication: handling exit interviews
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Summary

This ESL lesson for B2 English students explores Business English, HR. Using a real article as the basis for discussion, students develop reading and listening comprehension, vocabulary, and grammar skills across a 90-minute class.

The grammar focus is Using modal verbs for polite and diplomatic feedback. Key vocabulary includes constructive feedback (noun phrase), departing employee (noun phrase), candor (noun) and more, all drawn directly from the source material. The practical English section gives students useful phrases for real-life situations: You are participating in an exit interview. You need to give feedback politely and also respond professionally to questions..

Activities

Vocabulary focus

The vocabulary section introduces B2-level words and phrases related to Business English, HR. Key terms include constructive feedback (noun phrase), departing employee (noun phrase), candor (noun), confidentiality (noun), employee turnover (noun phrase). Students practise using these terms in context through exercises drawn from the source material.

Grammar focus

This lesson focuses on Using modal verbs for polite and diplomatic feedback. In professional settings, direct criticism can sound confrontational. We use modal verbs like 'could', 'might', and 'would' to soften our language and make feedback sound more like a suggestion than an accusation.

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