B1 example lessons

An intermediate learner who can understand the main points of clear standard input on familiar matters regularly encountered at work, school, or leisure. They can deal with most situations likely to arise while traveling in a language-speaking area. They can produce simple, connected text on familiar topics and describe experiences, events, hopes, and briefly give reasons for opinions and plans.

Customer service: using polite language to handle complaints
B1BusinessPractical EnglishGrammar

Customer service: using polite language to handle complaints

Master polite English phrases and modal verbs to confidently handle customer complaints, showing empathy and professionalism in every interaction.

Business meetings: planning and reporting effectively
B1BusinessWorkPractical English

Business meetings: planning and reporting effectively

Master the language for planning and reporting on business meetings, ensuring clear communication and productive outcomes with practical phrases and key vocabulary.

Office administration: discussing expense reports
B1BusinessPractical EnglishModal verbs

Office administration: discussing expense reports

Learn to confidently discuss expense reports and follow up on claims using essential vocabulary and modals of obligation, ensuring smooth financial communication.

Workplace communication: using inclusive language
B1BusinessWorkGrammar

Workplace communication: using inclusive language

Learn to use inclusive language and ensure everyone feels valued in the workplace, mastering phrases for respectful communication and understanding company policies.

Requesting time off: making polite requests in the workplace
B1BusinessPractical EnglishGrammar

Requesting time off: making polite requests in the workplace

Learn to confidently request time off at work using polite language and key phrases like 'I was hoping to speak with you about taking some time off' and 'to cover for someone'.

Project updates: reporting progress and problems
B1BusinessWorkPractical English

Project updates: reporting progress and problems

Learn to confidently report project progress and tackle problems using key phrases and correct tenses, ensuring your updates are always clear and professional.

IT problems: explaining technical issues clearly
B1BusinessTechnologyPractical English

IT problems: explaining technical issues clearly

Learn to clearly explain common IT issues like a computer that <strong>keeps crashing</strong> or a slow internet connection that's <strong>lagging</strong>, using precise vocabulary and grammar.

Reporting tech issues: using past simple and present perfect
B1TechnologyGrammarPractical English

Reporting tech issues: using past simple and present perfect

Learn to confidently describe frustrating technical problems and what you've already tried to fix them, using precise vocabulary and correct tenses.

Workplace conduct: Discussing harassment and using modals of obligation
B1BusinessWorkPractical English

Workplace conduct: Discussing harassment and using modals of obligation

Learn to confidently discuss workplace conduct, using essential language and modals to address sensitive situations and support colleagues.

Business processes: using the zero conditional for cause and effect
B1BusinessGrammarPractical English

Business processes: using the zero conditional for cause and effect

Master the language of business processes by learning to explain cause and effect with the zero conditional, and confidently ask for clarification in any professional setting.

Company rules: describing policies and procedures
B1BusinessWorkPractical English

Company rules: describing policies and procedures

Learn to confidently discuss company rules and policies, from asking about health and safety to understanding standard procedure in a professional environment.

Career goals: using gerunds and infinitives
B1WorkGrammarPractical English

Career goals: using gerunds and infinitives

Learn to confidently discuss your career goals and professional development, mastering essential vocabulary and the correct use of gerunds and infinitives for future success.